Terms of service

TERMS OF SERVICE

Last updated: June 2026

Please read these Terms of Service carefully before using comealiveherbals.com. By accessing or using our website, placing an order, or creating an account, you agree to be bound by these terms. If you do not agree, please do not use our site.

1. About Us

comealiveherbals.com is operated by Come Alive Herbals. Throughout these terms, "we," "us," and "our" refer to Come Alive Herbals. "You" refers to the user or customer accessing our site.

2. Eligibility

You must be at least 18 years of age to use this website or purchase from us. By using our site, you represent that you meet this requirement. We reserve the right to refuse service to anyone at any time.

3. Products & Descriptions

We make every effort to display our products accurately, including colors, descriptions, and ingredient lists. However, we do not warrant that product descriptions or other content on the site are error-free, complete, or current. We reserve the right to correct errors and update information at any time without notice.

Our herbal products are not intended to diagnose, treat, cure, or prevent any disease. Nothing on this website constitutes medical advice. Please consult a qualified healthcare provider before using our products if you are pregnant, breastfeeding, taking medications, or have an existing health condition.

4. Pricing & Payment

All prices are listed in the applicable currency at checkout and are subject to change without notice. We reserve the right to refuse or cancel any order if a product is listed at an incorrect price due to a typographic error or system error.

Payment is due at the time of purchase. We accept major credit cards, PayPal, Apple Pay, and installment options through Sezzle and Afterpay, subject to their respective approval processes. Your card will be charged at the time your order is placed.

5. Orders & Cancellations

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. You will receive an order confirmation email once your order is successfully placed.

Our fulfillment team begins processing orders quickly. We cannot guarantee cancellations or changes after an order is placed. If you need to modify or cancel an order, contact us immediately — we will do our best to help but make no guarantees. We are not responsible for address errors or delivery delays after your package has left our facility.

6. Shipping

Shipping rates, estimated delivery times, and available destinations are outlined in our [Shipping Policy]. We are not responsible for delays caused by carriers, customs agencies, or events outside our control.

We do not support the use of freight forwarders. Orders delivered to a freight forwarder are not eligible for returns or refunds.

7. Returns & Refunds

Our return and refund process is outlined in our [Returns & Refunds Policy]. By purchasing from us, you agree to those terms.

We reserve the right to refuse or limit refunds if we determine our return policy is being abused.

8. Fraud Prevention & Account Conduct

To ensure fair access to our products, we use automated systems to detect fraudulent or abusive purchasing behavior. We may cancel orders from customers who attempt to make rapid or repeated purchases within a short window, create multiple accounts to circumvent purchase limits, or otherwise violate these terms.

Creating multiple accounts to place additional orders is a violation of these Terms of Service and may result in the cancellation of all associated orders and the permanent suspension of your accounts.

Come Alive Herbals is committed to protecting our customers and the integrity of our brand. We reserve the right to take any action necessary to enforce these terms, including canceling orders, suspending accounts, and reporting conduct to relevant authorities.

9. Intellectual Property

All content on comealiveherbals.com — including text, images, logos, product formulations, branding, and design — is the property of Come Alive Herbals and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use our content for commercial purposes without our express written permission.

10. Third-Party Links & Services

Our website may contain links to third-party websites or integrate with third-party services (payment processors, marketing platforms, etc.). We are not responsible for the content, privacy practices, or terms of those third parties. Use of third-party services is governed by their own terms.

11. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, express or implied. We do not warrant that our site will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Come Alive Herbals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these terms or your use of our site shall not exceed the amount you paid for the applicable order.

13. Indemnification

You agree to indemnify and hold harmless Come Alive Herbals, its officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your violation of these Terms of Service or your use of our website.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state of Iowa, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Strawberry Point, Iowa.

15. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes take effect immediately upon posting to this page. The "Last updated" date at the top will reflect the most recent revision. Continued use of our site after changes are posted constitutes your acceptance of the revised terms.

16. Contact Us

If you have questions about these terms, reach out through our contact form or email us at customerservice@comealiveherbals.com.

Come Alive Herbals
comealiveherbals.com